Contact ParkUp

For general questions, privacy requests, partnership enquiries, media, host enquiries, traveller help, bug reports, or safety concerns, email us at:

Urgent safety

If there is immediate danger, call 111 first.

Helpful details

When contacting us, include any relevant listing, user, message, event, ride, date, screenshots if useful, and a clear description of what happened.

Already have a ParkUp account?

You can also use the in-app Support page to message us directly.